Returns & Exchanges
At Black, we stand behind the quality of our products and offer a 30-day return window for all items in their original, unused condition. We aim to make your shopping experience seamless by providing a straightforward and transparent exchange process.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to print and attach to your return package.
Package Your Items
Place the items in their original packaging, ensuring all tags are intact, and drop the package off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing